Telephone Triage & Answering Service

  WANT CALL RELIEF?

TIRED OF 2 A.M. CALLS ABOUT FEVER AND VOMITING?

HERE'S YOUR ANSWER!

• Supports your practice with the professional after-hour information your patients count on you to provide.
• Helps your patients get the right care at the right time - 24 hours a day, 7 days a week -- including holidays!
• Provides your patients with a compassionate and clinically skilled resource, giving them the peace of mind they seek.
• Offers reliable health information and clinical support for infants, children and adults.

• Patients call their primary care physician's office telephone number.
• Information is recorded into a computerized database and experienced registered nurses make a medical assessment.
• Triage protocols and your clinic's preferences guide RNs in their recommendations, which may include home care, care at your clinic the next day, or referral to urgent or emergency care.
• A complete call record is immediately faxed to your office for your use in the patients' medical record and for clinical follow up.
• You determine when you want to be contacted and which services you would like to offer.  Standing orders for prescription writing and appointment scheduling are just some of the choices we offer.

• Patient concerns are directed to the right provider in the right setting.
• Our registered nurses average 20 years experience and work with industry recognized triage protocols designed and updated by Dr. Barton Schmitt and Dr. David Thompson.
• You enjoy peace of mind and relief from common after-hours medical calls.

Call today so your patients can call tonight...

For more information contact us at:
cpn@childrensmn.org or 612-813-7435